LSJ Policies

Policies are subject to change, so be sure to review often.

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Return Policy

Customer Service:

Email: customerservice@lasenoritajolie.com
Hours: Monday to Friday, 9:00 AM to 6:00 PM (EST)
Phone Number: +1.980.237.4725

Products:

Returns - 100% Satisfaction Guaranteed.
If you are unsatisfied with your purchase in any way, we will happily accept any unused and unopened items within seven (7) days of delivery for full refund, less shipping and handling. Items returned after that time frame up to two (2) weeks will be given a store credit. Items must be unused and in original packaging. Please contact your consultant for more details. Clearance items are final sale and can not be returned. Returns, exchanges and store credit vouchers can take up to fourteen (14) days to process.

Stylist Activation Fee / Stylist Hosting Fee:

Stylist Activation / Stylist Hosting Fees are non-refundable.
In the event that a shipment does not arrive at the address specified for the order or your order is incomplete, you must report to Customer Service that the product was not received. We ask that these reports are made within five (5) business days from the delivery date.

La Señorita Jolie
605 Phillip Davis Drive, Suite 4
Charlotte, NC  28217
customerservice@lasenoritajolie.com
+1.980.237.4725